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Security


If you think your account has been recently hacked, follow the steps listed in this article to identify a security attack and stop it.




How to know if my account was hacked



An attack to your ARBOOX Account is barely impossible but it may happen. The easiest way to identify an attack is with action e-mails.

If you started receiving e-mails (you don't recognize) regarding successfully posted experiences, your account may be at risk.




What can happen to my account if it was hacked?



When an account in ARBOOX is hacked, the most that can happen is that attackers post experiences without your consent. However, these attacks can be fixed simply by changing your account's password.




How can I change my account's password?



To change your password, please open a support ticket requesting a password change. We'll send you a secure link for you to update your account details.